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Many people use
rental cars on
business or
vacation. Here's
how to handle
some of the most
common problems
you might
encounter:
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Eligibility
This might seem like an
obvious question, but
are you sure you can
rent a car? Rental
restrictions vary from
state to state and from
company to company. For
example, at most major
companies the minimum
age requirement to rent
a car is 25 years of age
- but several companies
will allow younger
people to rent. Some
companies may refuse to
rent a car to you if
they find problems with
your driving record.
Most companies will
require a major credit
card to secure a deposit
from you at the time of
rental; if you don't
have a credit card, a
substantial cash deposit
will be required. Always
check with the rental
agency before you go. |
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Tip:
If you're traveling for
business and your
company has an agreement
with the rental agency
whereby your employer
assumes liability, that
agency may overlook
items that would
otherwise have
disqualified you from
renting the car. |
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Rates and Charges
With a selection of
different rental
companies, you have the
opportunity to shop
around for the best deal.
Fees are set by each
company, and vary
according to the
location of the rental
office, the time period
the car will be rented,
and the car's season or
model. Watch for
unexpected fees. Renting
at an airport may be
more expensive then
renting at a suburban or
urban location, because
airports often add
surcharges and taxes.
Younger renters could be
charged additional fees.
Other fees you may come
across include
additional driver costs,
child safety seats,
refueling charges and
vehicle drop-off fees.
Most rental locations
will accept cash,
travelers checks, money
orders or personal
checks drawn on U.S.
funds as payment for
rental charges. |
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Tip:
Ask up front about fees,
taxes and other charges
that might be added to
the quoted price and get
it in writing. Look into
joining a rewards
program, because these
incentives offer
discounts. If you're
traveling for business,
review your company's
rental car program; you
may get a special deal.
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Rental Car Insurance
Did you know that each
year, travelers in the
U. S. spend millions of
dollars on rental car
insurance? These
policies are often
complex and confusing.
Remember that insurance
is a huge percentage of
a rental company's
revenue. That's why some
rental agents may try to
pressure you into buying
various policies. This
sales tactic can be
intimidating, especially
if you come unprepared.
State Farm Insurance
agent Karen Pratt states
that rental car
insurance should have
collision and
comprehensive coverage.
Many rental agencies
offer a basic and
premium insurance
package with a maximum
dollar amount. "If
you're renting an
expensive vehicle,
select the appropriate
coverage that would
adequately pay for that
vehicle.If you're
renting an inexpensive
car for a couple of days,
the renter can elect a
lower amount of
insurance protection,"
says Pratt. She also
suggests that renters
check with their
insurance professional
prior to renting a car
to determine how their
personal auto insurance
affects a rental vehicle.
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Here are some of the
categories of insurance:
●
Loss Damage Waiver (LDW),
also called Collision
Damage Waiver: This is
the most expensive
rental car insurance.
●
Personal Effects
Insurance (PEI):
Otherwise known as theft
insurance. It covers
personal belongings if
they are lost or damaged
because of theft or
accident.
●
Personal Accident
Insurance (PAI): This
covers rental car
drivers and passengers
for certain medical
expenses resulting from
an accident.
●
Supplementary Liability
Insurance Coverage:
Covers damage you might
do to other people or
property.
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Tip:
If you own a car, your
auto insurance may
provide partial
protection for rental
cars. Before purchasing
insurance from a rental
car agency, check your
own; it may provide you
with the coverage you
need. Also, if you pay
with a charge card, you
might receive some
insurance coverage
automatically. Check
with your credit card
company. |
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Using Your Own Car
Not renting? If you are
using your own car, here
are a couple of
reminders before you hit
the road:
Prepare the car: Have a
mechanic look over the
car by checking the oil,
tires, windshield wipers
and brakes. Make sure
everything is in its
place and working
properly. Your glove
compartment should
contain the proper
registration and
insurance information.
Fill your trunk with
emergency items like a
flashlight, a jug of
water in case the car
overheats, and motor
oil. Don't forget the
spare tire and jack.
Finally, fill the tank
before you leave!
Know where you are going
and how to get there:
With your destination in
mind, a visit to your
local AAA office can be
very helpful. An agent
can help map out the
trip. If you're not a
member of AAA, try
www.mapquest.com. This
online site will give
you step by step
instructions on how to
get to your destination.
At www.traffic.com you
can check the roads you
will be traveling on for
accidents, street
closings or detours.
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Contact information for
drivers:
National:
www.national.com (1-800-227-7368)
Alamo:
www.alamo.com (1-800-462-5266)
Avis:
www.avis.com (1-800-230-4898)
Thrifty:
www.thrifty.com (1-800-847-4389)
Budget Rent a Car:
www.budget.com (1-800-527-0700)
Hertz:
www.hertz.com (1-800-654-3131)
State Farm Insurance:
www.statefarm.com (1-877-734-2265)
American Automobile Association (AAA):
www.aaa.com
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