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ˇPunto Final!

   

 

Latina Letters From the Front!

I am Sgt. Maj. Natalia Hayes, a senior noncommissioned officer of Puerto Rican descent who joined the Army Reserves in June 1988 as a dental specialist. Today, I am an operations Sergeant Major in the 307th Medical Group and have a multitude of roles. I wish I could say that joining the U.S. Army Reserve was out of an amazing sense of patriotism and pride, but I can’t. I joined the military out of a desire to improve my situation and make something of myself.

My parents came to the U.S. from Puerto Rico when they were children. My father, Jose de Leon, arrived in 1953 and my mother, Maria Otero, arrived in 1960. My parents met in Chicago, IL as teenagers and were married after I was born in 1970 and am the eldest of five children. We lived in the urban south side of Chicago, IL. We moved out of Chicago, IL in 1977. My father tells the story that I came home one day complaining about the graffiti on the walls, the filth in the neighborhood and the overall disagreeable people in the neighborhood, whether those people were the gangs or something else, I can‘t say. My father continued to move with the family around until 1982 when he found us a home in Vine Grove, KY. While moving and bouncing from school to school, my parents found out that I could not read. My father told me that an education was what I needed to better myself; he made it his mission to teach me to read.

SGM Natalia Hayes conducting an oral cancer screening

Joining the military in 1988 was a result of seeing a poster for “Be All You Can Be” and the advertisement for the Montgomery GI Bill and the Army College fund. I was trained as a Dental Assistant Specialist. Not an entirely exciting career but it did lead me to my current career of dental hygienist. After graduating college in 2001 with a degree in Applied Sciences in dental hygiene, I was granted the Army designation of a dental hygienist.

 

SGM Hayes on duty

 

Saying goodbye to her son Joseph R. Hayes, II on the day of mobilization

 

SFC Hayes visiting a site outside of FOB Endurance to provide the woman with supplies to care for their children

On October 3, 2004, I was mobilized for Operation Iraqi Freedom. My unit, the 373rd Medical Company, was deployed to Iraq under the 44th Medical Command where I utilized my skills as a dental hygienist. During my deployment I was stationed at two Forward Operating Bases (FOB), one in FOB Tall’Afar and the other in Al Qayyarah, which was called FOB Endurance. My first challenge in Tall’Afar was there was a result of power supply. We had generators to run the equipment, however we needed pieces of equipment to convert the European 220 power supply to the 110 that our equipment required.

The second challenge was starting a hygiene program for the Soldiers on the FOB. I wanted to give the Soldiers the best care that my education and training could provide. I conducted cancer screenings, nutrition counseling, tobacco cessation counseling and nutrition counseling. Our clinic of 1 doctor, 1 assistant and 1 hygienist conducted business as usual while weapons fire was a constant. Although, running the clinic was our primary mission, our secondary mission was to support the medical team on site. Our unit assisted in two mass casualty situations. Both incidents were sobering and heart-wrenching.

At FOB Endurance, the incidence of weapons fire was almost non-existent. Although, FOB Tall’Afar had a dental clinic but no opportunity to have a hygienist care for them, FOB Endurance had nothing at all. We started from scratch. It was the most rewarding experience I have ever had. The troop medical clinic and dental clinic coexisted in the same building that was renovated from a building that had been damaged during weapons fire. The entire building was restructured for medical care. Five general examination rooms and one separate female examination room was available, recovery rooms after surgery were separate from general population, a pharmacy was stocked with supplies that would rival a pharmacy in the U.S., a psychologist was on staff, and of course the dental clinic was designed to treat three patients at a time.

While in Iraq, I reenlisted planning to complete 20 years of service and retire. If I were told at 18 that I would still be in the Army 20+ years later, I would not have listened. I can’t imagine not having served the last 20 years and would do it all again.

By SGM Natalia Hayes
307th Medical Group
U.S. Army

 

[This article has been edited for www.latinastyle.com. For the full version, check out the January/February issue of LATINA Style.]

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