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Latina Letters
From the Front!
I am Sgt. Maj.
Natalia Hayes, a
senior
noncommissioned
officer of
Puerto Rican
descent who
joined the Army
Reserves in June
1988 as a dental
specialist.
Today, I am an
operations
Sergeant Major
in the 307th
Medical Group
and have a
multitude of
roles. I wish I
could say that
joining the U.S.
Army Reserve was
out of an
amazing sense of
patriotism and
pride, but I
can’t. I joined
the military out
of a desire to
improve my
situation and
make something
of myself.
My
parents came to the U.S.
from Puerto Rico when
they were children. My
father, Jose de Leon,
arrived in 1953 and my
mother, Maria Otero,
arrived in 1960. My
parents met in Chicago,
IL as teenagers and were
married after I was born
in 1970 and am the
eldest of five children.
We lived in the urban
south side of Chicago,
IL. We moved out of
Chicago, IL in 1977. My
father tells the story
that I came home one day
complaining about the
graffiti on the walls,
the filth in the
neighborhood and the
overall disagreeable
people in the
neighborhood, whether
those people were the
gangs or something else,
I can‘t say. My father
continued to move with
the family around until
1982 when he found us a
home in Vine Grove, KY.
While moving and
bouncing from school to
school, my parents found
out that I could not
read. My father told me
that an education was
what I needed to better
myself; he made it his
mission to teach me to
read. |
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SGM Natalia
Hayes conducting
an oral cancer
screening |
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Joining the military in
1988 was a result of
seeing a poster for “Be
All You Can Be” and the
advertisement for the
Montgomery GI Bill and
the Army College fund. I
was trained as a Dental
Assistant Specialist.
Not an entirely exciting
career but it did lead
me to my current career
of dental hygienist.
After graduating college
in 2001 with a degree in
Applied Sciences in
dental hygiene, I was
granted the Army
designation of a dental
hygienist.
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SGM
Hayes on
duty |
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Saying
goodbye
to her
son
Joseph
R. Hayes,
II on
the day
of
mobilization |
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SFC
Hayes
visiting
a site
outside
of FOB
Endurance
to
provide
the
woman
with
supplies
to care
for
their
children |
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On
October 3, 2004, I was
mobilized for Operation
Iraqi Freedom. My unit,
the 373rd Medical
Company, was deployed to
Iraq under the 44th
Medical Command where I
utilized my skills as a
dental hygienist. During
my deployment I was
stationed at two Forward
Operating Bases (FOB),
one in FOB Tall’Afar and
the other in Al Qayyarah,
which was called FOB
Endurance. My first
challenge in Tall’Afar
was there was a result
of power supply. We had
generators to run the
equipment, however we
needed pieces of
equipment to convert the
European 220 power
supply to the 110 that
our equipment required.
The second challenge was
starting a hygiene
program for the Soldiers
on the FOB. I wanted to
give the Soldiers the
best care that my
education and training
could provide. I
conducted cancer
screenings, nutrition
counseling, tobacco
cessation counseling and
nutrition counseling.
Our clinic of 1 doctor,
1 assistant and 1
hygienist conducted
business as usual while
weapons fire was a
constant. Although,
running the clinic was
our primary mission, our
secondary mission was to
support the medical team
on site. Our unit
assisted in two mass
casualty situations.
Both incidents were
sobering and heart-wrenching.
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At
FOB Endurance, the
incidence of weapons
fire was almost non-existent.
Although, FOB Tall’Afar
had a dental clinic but
no opportunity to have a
hygienist care for them,
FOB Endurance had
nothing at all. We
started from scratch. It
was the most rewarding
experience I have ever
had. The troop medical
clinic and dental clinic
coexisted in the same
building that was
renovated from a
building that had been
damaged during weapons
fire. The entire
building was
restructured for medical
care. Five general
examination rooms and
one separate female
examination room was
available, recovery
rooms after surgery were
separate from general
population, a pharmacy
was stocked with
supplies that would
rival a pharmacy in the
U.S., a psychologist was
on staff, and of course
the dental clinic was
designed to treat three
patients at a time.
While in Iraq, I
reenlisted planning to
complete 20 years of
service and retire. If I
were told at 18 that I
would still be in the
Army 20+ years later, I
would not have listened.
I can’t imagine not
having served the last
20 years and would do it
all again.
By
SGM Natalia Hayes
307th Medical Group
U.S. Army |